As the Deputy Director of CABS, Caitlin leads projects that infuse behavioral insights into nonprofit, human services, and higher education settings. Since joining MDRC in 2009, she had focused on organizational change, creating a behavioral diagnosis and design framework, embedding quick turnaround experiments into real-world settings, and workshops and training. She has led federal and foundation initiatives that apply behavioral science to improve outcomes in community colleges, child care, child support, apprenticeships, and workforce development settings. She has also led federally funded projects focused on disseminating, teaching, and leading workshops and training about behavioral science. Prior to joining MDRC, she studied social relationships between students and teachers in K-12 settings.
Caitlin holds an MA in social-organizational psychology from Columbia University and a BS in psychology from Fordham University. In her free time, she enjoys taking her Goldendoodle to the dog park and observing the social norms of both the dogs and humans.